Fletcher & Associates experienced project managers can help your organization manage and optimize business processes.  We understand how to document and optimize processes and our approach has been validated by several international registrars.

One of the most common services we offer is the development of custom designed flow charts to target specific business challenges such as compliance requirements and skill deficiencies.  Through the development of custom designed flow charts, you will:

• Reduce your management system documentation by 500% and add more value to your process
• Visualize steps in a process
• Identify the actual and ideal path that a process follows
• Identify deviations

The example shown is a manufacturing process that replaced about ten pages of a typical quality procedure manual.   This intuitive and visual tool allows the employee to see themselves in the process.  The key points are:

• Process Steps
• Who is involved in each step
• Key inputs and outputs
• Key process measures

Our other Process Optimization services include:

• Converting policy and procedure manuals into easy-to-read, concise documents
• Development of Business Operating Systems, Strategic Planning & Balanced         Scorecards
• Process Capability Studies
• Process Optimization Projects (using Designed Experiments, SPC, Regression Analysis and other statistical tools)
• Measurement Systems Analysis
• Kaizen Implementation

Please contact Fletcher & Associates  to learn more about what we can do to help you with your everyday business processes.  Our toll free phone number is 1-866-595-5103
or email us at clientservices@fletcher-associates.com.